Last Updated: 2^nd September 2026

At Smart Research Solutions, we respect your privacy and are committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website smartresearchsolutions.in or use our research consultancy, academic training, data analysis, research support and related services.

1. Information We Collect

Depending on how you interact with us, we may collect:
 - Name
 - Email address
 - Telephone/mobile number
 - Institution, organisation or professional affiliation
 - Research/project information
 - Information provided through enquiry or contact forms
 - Information contained in files or datasets voluntarily submitted to us
 - Billing and transaction information
 - Communications between you and us
 - Website usage information, including IP address, browser type and device information
 - Information collected through cookies and analytics technologies
We request that you do not submit unnecessary personal or sensitive information through our website or contact forms.

2. How We Use Your Information

We may use information collected from you to:
 - Respond to enquiries
 - Provide consultancy and training services
 - Understand your research or project requirements
 - Perform agreed data analysis or research-support services
 - Schedule consultations and training sessions
 - Process payments
 - Communicate with you regarding your services
 - Improve our website and services
 - Maintain business and transaction records
 - Prevent fraud, misuse or unauthorised activity
 - Comply with applicable legal and regulatory obligations
We will use personal information only for legitimate and relevant purposes connected with our business and the services requested by you.

3. Research Data and Client Materials

If you provide research datasets, documents, survey information, interview data or other project materials, we will use those materials primarily for the purpose for which they were provided and agreed.

You are responsible for ensuring that you have the necessary authority, permissions, participant consent and/or institutional approvals required to provide such information to us.

Where appropriate, you should remove direct personal identifiers from research datasets before sharing them with us.

4. Sensitive Information

Please do not submit highly sensitive personal information through ordinary website forms unless we have specifically instructed you to do so through an appropriate secure channel.

Where a project requires processing of sensitive or confidential research information, additional contractual or security arrangements may be agreed with the client.

5. Sharing of Information

We do not sell your personal information.

We may share information with service providers who assist us in operating our business, such as:
 - Website hosting providers
 - Email providers
 - Payment processors
 - Scheduling or communication platforms
 - Website analytics providers
 - IT/security service providers

Such providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.

We may also disclose information where required by law, court order, regulatory authority or governmental request.

6. Cookies

Our website may use cookies and similar technologies to:
 - Keep the website functioning
 - Understand website traffic
 - Improve website performance
 - Remember preferences
 - Measure marketing or advertising effectiveness, where applicable

You may be able to control cookies through your browser settings. Certain website functions may not operate correctly if necessary cookies are disabled.

For more information, please see our Cookie Policy.

7. Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and complying with legal obligations.

Client project files and research materials may be retained for a period agreed with the client or for as long as reasonably necessary for the relevant service.

9. Your Rights and RequestsSubject to applicable law, you may contact us regarding your personal information, including requests concerning access, correction, deletion, withdrawal of consent or other applicable rights.

Requests may be submitted to:

Privacy Contact: Gaurav Pattnaik
Email: info.srs.in@gmail.com
Phone: +918884210490

We may need to verify your identity before processing certain requests.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review their respective privacy policies.

11. Children's Information

Our services are primarily intended for adults, researchers, professionals and students who are legally permitted to use the relevant services.

We do not knowingly seek to collect unnecessary personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable legal requirements.

The updated version will be published on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our handling of personal information, please contact:

SMART RESEARCH SOLUTIONS
Address: Bhubaneswar, Odisha - 751010
Email: info.srs.in@gmail.com
Phone: +918884210490

This Privacy Policy should be read together with our Terms & Conditions, Refund & Cancellation Policy, Academic Integrity Policy and other applicable policies.